Contact QTIX

  • Contacting QTIX

    Following the announcement by the Queensland Premier relaxing Greater Brisbane’s COVID-19 restrictions from 1am 22 January, QPAC will once again open its theatres at 100% capacity. QPAC theatres will welcome full houses and masks will not be required however patrons may choose to wear masks when they feel social distancing cannot be achieved.

    If you performance was impacted by the recent restrictions please be assured all refunds will be processed in due course. The majority of these will be processed automatically so please check your bank balance to see the refund. There is no need to contact QTIX unless your details have changed. If this is the case, please email us at with “changed credit card details” in the subject line, include your name and booking reference number in the email, but not your card number and information.

    For general enquiries, please contact us at We will endeavour to respond to your query as soon as possible.

    Thank you for your patience.

Ticketing Enquiries and Sales

For queries relating to a booking, or if you wish to purchase a ticket, contact us on:

Tel: 136 246 (cost of a local call from anywhere in Australia); +61 7 3842 9505 (for calls from outside Australia only).

Email: and include your name and booking reference number.

Due to the changing environment in which we are operating, please refer to the updated trading hours below (Australian Eastern Standard Time).

QTIX opening hours are as follows (this applies to the phones and counter for ticket sales and enquiries):

  • Monday to Saturday – Counter and Phones open from 9am to 8:30pm.
  • Sunday – Phones open 2 hours before a scheduled performance in Lyric or Concert Hall and 30 mins after the show starts. Theatre box offices/counter open 90 minutes prior to scheduled performances (at any Theatre).

Group and School Sales

If you have a group of 10+, our Group Bookings team can help. Submit your group booking request or school group booking request online at

General Enquiries

Please call 136 246 between 9am and 4.30pm Monday to Friday or email us on We are currently operating with skeleton staff and will answer your call or respond to your email as quickly as possible. We appreciate your patience and understanding.

What's On

QTIX tickets world-class art exhibitions, ballet, live theatre, festivals and more. Discover what's on today.


QTIX Clients

With one of the most experienced ticketing teams, QTIX strives to assist clients within the theatre and arts industry to develop high quality ticketing solutions and deliver on dynamic white label online solutions driving patronage and building brands.